The public sector is in the process of digitalising traditional case administration in self-service and case administration systems. When digitalising the administration, relevant legislation, general administrative law rules and personal data law requirements must be an integral part of the solutions. This is the conclusion drawn from the Danish Ombudsman's practice and the principles of privacy by design and default of the General Data Protection Regulation.
We translate administrative law and personal data law requirements into specific solutions. We make sure that the solution description and requirements comply with the law, which means that the development of the solution will also comply with the law.
We serve as a sounding board at all stages of the digitalisation process, before and during the call for tenders and in the development phase.